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Phoenix Public Speaking coaching and workshops

Archive for public speaking workshops – Page 4

Public Speaking Tip #23: Be Prepared, Don’t Choke!

There are a lot of things that can go wrong when you are involved in public speaking. Imagine you are in the midst of a presentation and you suddenly develop a case of dry mouth that causes you to cough. It can happen to anybody at any time. If you’re prepared with a small bottle of water nearby, you can quickly recover and move on with your speech. No big deal. But without water, a small case of dry mouth can turn into a big distraction and maybe even ruin your speech. You have to stop. Someone now has to fetch you water while the audience waits restlessly. A five-minute wait is an eternity when an audience is waiting.

You don’t need a big bottle of water to save the day. You usually only need a quick sip to recover. I like the little 6 ounce bottles that I can easily place on a podium without them sticking out too much. The water should be room temperature. Cold water can cause your throat to tighten up. Of course, hot tea works well for your throat too, but hot tea is not easy to carry around with you like a small bottle of water.

I talk a lot so I also carry a supply of throat drops with me to soothe my often overworked throat. I don’t recommend using cough drops that contain menthol. Also, because I use a lot of throat drops (and because I’m a Type 2 diabetic), I prefer the sugar-free drops.

These small items can make a big difference in a speech or business presentation. So pack a small bottle of water and maybe a couple of throat drops in your briefcase. It just may help you to pull off a perfect public speaking presentation.

 

 

 

 

Speak Up and Stand Out Public Speaking Workshop

Had a great time presenting my Speak Up and Stand Out public speaking workshop this morning. We’ll be offering another session July 22 and presenting another in conjunction with the Phoenix Business Journal on July 27. Check out our Events page for details.

Public Speaking Workshops for July

Phoenix public speaking workshop
Our July 8 Speak Up and Stand Out workshop is full and we are no longer taking reservations but we still have spots left in the July 22 public speaking workshop. The workshops are free but you must reserve a spot. To ensure personal attention, the workshops are limited to 10 participants.

Start your journey to public speaking success by signing up for our July 2 session today!

public speaking workshop sign-up button

Public Speaking Workshop with PBJ

The advertisement for our Speak Up and Stand Out public speaking workshop appeared in today’s Phoenix Business Journal. You can register for the workshop here. We’ll cover a variety of public speaking and business presentation skills. Be sure to use this promo code to get a 25% discount: PHBB. Hope to see you there!

Tip #21: You’re a Public Speaking Team

It takes a team effort to pull off large public speaking efforts. There are people who set up the stage, audio/visual people, the people who adjust the lighting and the room temperature, and so on. They are all part of your team and will be vital to a successful presentation. They can help you to get everything just right. Be sure to treat them like the valued business partners that they are.

It’s not only a wise move, it’s the right thing to do.

Public Speaking Tip #20: Speak Without Notes to Command an Audience

Photo of Yvette Koebke, Director of Sales and Marketing, Residence Inn/Courtyard Phoenix Downtown

When you speak confidently without notes, you can command the attention of your audience. How do you speak without notes? First, talk about what you know about. Then, create an outline. And finally, and this is the real key, memorize your outline, not a script.

Your outline should contain an introduction, a body (your key points) and a conclusion. Practice delivering your introduction, the key points and your conclusion without a script. It may not come out exactly the same way every time, and that’s OK. If you forget a small point, you will be the only person in the room who knows that.

Authenticity is crucial in today’s public speaking. We’ve become very skeptical of slick presentations and fast talkers. Having a few flubs in an unscripted presentation is far more effective than reading a perfect statement.

So, relax. Be yourself. You’ve got this

Tip No. 19: Preparation is Key to Public Speaking Success

“90% of how well the talk will go is determined before the speaker steps on the platform.” ~ Somers White

The No. 1 predictor of how well your speech or business presentation goes will be how well you prepare for it. In public speaking, there is no substitute for preparation.

Early in the preparation process, I like to close my eyes and try to imagine every little detail about the event. Where will I be before coming to the stage? What does the stage look like? Is there a podium? Who will introduce me? What will the audience be wearing? Where will they be sitting? What’s the lighting like? Will I have a microphone? Where will my laptop be? Is there a place to put my water? And so on, and so on.

It may sound a little odd, and maybe others do it differently, but for me, imagining every detail helps me to uncover things I’ve overlooked that I can add to my checklist and resolve ahead of time. It helps me feel more comfortable about the whole event and how it will unfold. It is like doing a dress rehearsal in your head!

Here are links to related posts that have tons of tips to help you prepare:

Tip No. 17: Know Your Audience

Tip No. 11: Speak with a Microphone; Practice with a Microphone

Tip No. 9: Be the Host, Not the Guest

Tip No. 8: Preparation Helps Reduce Fear

Tip No. 7: Develop a Thesis

Tip No. 4: When Does a Speech Begin?

Tip No. 1: How to Speak Without Notes

25% Discount on Phoenix Business Journal Workshop

In today’s fiercely competitive business climate, how well you present yourself can make the difference in getting ahead or going home.  When it comes to winning a new client, getting a project approved, or closing the deal, the smallest things can make the biggest difference.  You don’t want to blend in you want to stand out!

From shaking hands, exchanging business cards to storytelling these all have a powerful impression on how people perceive you. Most people underestimate the importance of these interactions and just get by. But by knowing a few simple secrets, you can turn that around.

You can learn these skills in our Speak Up and Stand Out workshop being presented in conjunction with the Phoenix Business Journal on July 27, from 11:30 a.m. until 1 p.m. at the Scottsdale Chamber of Commerce.

In this highly interactive workshop, you will master the basics of:

  • Using your body language to influence and include
  • Using storytelling in presentations to turn heads and win hearts
  • Introducing yourself to make a great first impression

You can register here for the workshop. Use this promo code to get a 25% discount: PHBB. Hope to see you there!

Speaking Gigs, Book Signings and Workshops — Oh My!

Get your calendars out, it’s a busy couple of months ahead. I have a speaking gig and a book signing in San Francisco, and several workshops and a talk coming up for Phoenix area residents.

As part of my corporate communication consulting business, I will co-present a talk on intranet best practices at the Advanced Learning Institute’s Digital Workplace and Intranet Summit in San Francisco on June 22. I’ll also sign copies of my book Maximizing Internal Communication at the summit. I’m pleased to say that my book is the No. 1 book on Amazon that details how large companies can communicate more effectively with their employees. It’s even being used by Jame Madison University in an advanced level communication course.

Back in Phoenix, I’ll present a workshop on crisis communication best practices on June 28. This session is geared to public information officers and others who serve as spokespeople for organizations, but it is open to anyone with an interest in this unique form of public speaking. It’s free but seating is limited to 20, so you must RSVP.

I’ll be doing two free Speak Up and Stand Out workshops at the Phoenix Central Library on July 9 and July 22, and another in conjunction with the Phoenix Business Journal on July 27. Use this promo code to get a 25% discount: PHBB. And last but not least, I’ll be doing a talk at the SMART Referrals Business Network luncheon on July 20.

And if that weren’t enough, I’ll be teaching two public speaking classes and a non-fiction writing course at The Art Institute of Phoenix this summer. Yep, it keeps me busy and it keeps me young. I love the creative students and I think I learn as much from them as they do from me.

You can find all of our events listed on our Events Page. I look forward to meeting you at one.

As busy as it is, I still have plenty of room for you! Please remember that I’m available for personal coaching sessions or to do a speech or a workshop that is customized for your organization. Referrals are my lifeblood and I appreciate all your support. Here’s wishing you a fantastic summer!

 

 

Tip #18: Listen Up and Stand Out

Communication is, by definition, a two-way process and listening is a crucial skill to being successful in your business and your personal life. We need to be able to listen well when communicating with clients, customers, and co-workers, and they need to know that they were heard.

Interested vs. Interesting

Between talking and listening, the latter is more difficult and, in my opinion, more important. Many of us don’t listen to understand; we listen to be understood. Presentation coach Pam Chambers, from whom I’ve learned so much, points out that in networking situations we don’t need to be the most interesting person in the room, we need to be the most interested person in the room.

In our Listen Up and Stand Out workshop, we focus on enhancing active listening skills. Being a good listener allows you to be a better public speaker and presenter and it certainly makes you stand out from those who don’t listen.

Simple Listening Formulas

To be a better listener, try this simple cyclical formula:

  1. Ask for more information. “So, tell me more about that.”
  2. Clarify or rephrase what you heard. “Wow. That’s really cool! So you [rephrase what you were just told].”

Asking for more information uncovers details that are often crucial to understanding. Clarifying proves you were listening and ensures you got it right.

For problem resolution, we repeat the two steps and add a third. It goes like this:

  1. Ask for more information. “So, tell me more about that.”
  2. Clarify or rephrase what you heard. “So, if I’m hearing you correctly, you’re saying [rephrase what you were just told].”
  3. “So what if we tried [insert solution]. Would that work for you?

 

public speaking listening formula

Getting to ‘Yes’ Is the Goal

Getting agreement is the goal. But if you don’t, the cycle continues until the other part finally says “yes.” Here’s how to continue the cycle: “So tell me more about why that doesn’t work for you?” … “Oh, I see. That doesn’t work for you because [rephrase what you were just told].” “So how about instead we [insert solution]. Would that work for you?” And so on. Check out this video to see this formula in action: The Angry Patient.

Some people are better listeners than others. Some have to work very hard at it. It doesn’t come naturally for all of us. But the good news is, with a simple formula and a lot of practice, you can become a better listener and thus become a better communicator.

Give the formulas a try and let us know how it goes. We’d love to hear from you!