In today’s fiercely competitive business climate, how well you present yourself can make the difference in getting ahead or going home. When it comes to winning a new client, getting a project approved, or closing the deal, the smallest things can make the biggest difference. You don’t want to blend in you want to stand out! From shaking hands, exchanging business cards to storytelling these all have a powerful impression on how people perceive you. Most people underestimate the importance of these interactions and just get by. But by knowing a few simple secrets, you can turn that around.
That was the premise of our “Speak Up and Stand Out” public speaking workshop held last week. The sold out event was sponsored by the Phoenix Business Journal and held at the Scottsdale Chamber of Commerce.
Among the topics we covered were:
Using your body language to influence and include
Using storytelling in presentations to turn heads and win hearts
Introducing yourself to make a great first impression
Exchanging business cards so that you are remembered
If you missed the workshop, don’t worry — We’ll be adding new workshops soon!
You know this cat. You see this cat and his raised paw almost every time you enter an Asian-owned business. Some of the cats have a battery operated paw that moves back and forth. The cat is known as Maeki-Neko, which is Japanese for “beckoning cat.” That’s right “beckoning cat” not clawing cat.
Maeki-Neko’s raised paw is meant to resemble how people beckon you to come inside in Japan and in many other Asian cultures (hand raised, palm down, fingers moving in and out quickly). The cat is intended to bring customers and good fortune into their establishments. But to many people in Western cultures, the cat looks like he’s trying to claw something. Maeki-Neko is a great example of how things can be interpreted differently by people in different cultures.
Public Speaking Requires Homework
Before you speak to any audience, particularly an audience that is culturally different from you, you need to do your homework. Research is key to an effective presentation.
Here are some questions to ask when doing audience analysis:
What is my audience’s feelings toward my topic?
What common ground do audience members share with one another and with me?
How relevant will the audience find my content?
What can I do to enhance my credibility with this audience?
How can I make it easier for audience members to understand and remember my main points?
What language or cultural differences do audience members have with one another and with me?
Am I using colloquialisms, idioms or humor that won’t be understood?
You can’t anticipate and research everything when dealing with cultural complexity. My wife grew up in the Philippines and we encounter unexpected cultural differences on a daily basis in our household. But with my family, and in my travels to other countries, I’ve always found that being respectful of different cultures and seeking to understand your audiences will get you headed in the right direction. Most people are forgiving of occasional slip-ups if they know your heart is in the right place. So speak up — and don’t let the cat get your tongue.
“Be silent, or say something better than silence.” ~ Pythagoras
Before you step before an audience to deliver a speech or a business presentation, you need to ask yourself one crucial question: Do you believe in your heart that you have at least one thing to say that will be meaningful to at least one person in your audience? While it’s not a high hurdle to cross, it can determine success or failure for you.
If your answer is “yes” and you believe it in your heart, you now have a reason to deliver your speech. This belief can help to build confidence in you and allow you to perform at your very best.
But if your answer is “no,” then you have two choices: (1) rework your speech until you do believe it is worthwhile or (2) stay home. It’s that simple. To be an effective public speaker, you need to believe in your message.
There are a lot of things that can go wrong when you are involved in public speaking. Imagine you are in the midst of a presentation and you suddenly develop a case of dry mouth that causes you to cough. It can happen to anybody at any time. If you’re prepared with a small bottle of water nearby, you can quickly recover and move on with your speech. No big deal. But without water, a small case of dry mouth can turn into a big distraction and maybe even ruin your speech. You have to stop. Someone now has to fetch you water while the audience waits restlessly. A five-minute wait is an eternity when an audience is waiting.
You don’t need a big bottle of water to save the day. You usually only need a quick sip to recover. I like the little 6 ounce bottles that I can easily place on a podium without them sticking out too much. The water should be room temperature. Cold water can cause your throat to tighten up. Of course, hot tea works well for your throat too, but hot tea is not easy to carry around with you like a small bottle of water.
I talk a lot so I also carry a supply of throat drops with me to soothe my often overworked throat. I don’t recommend using cough drops that contain menthol. Also, because I use a lot of throat drops (and because I’m a Type 2 diabetic), I prefer the sugar-free drops.
These small items can make a big difference in a speech or business presentation. So pack a small bottle of water and maybe a couple of throat drops in your briefcase. It just may help you to pull off a perfect public speaking presentation.
Had a great time presenting my Speak Up and Stand Out public speaking workshop this morning. We’ll be offering another session July 22 and presenting another in conjunction with the Phoenix Business Journal on July 27. Check out our Events page for details.
Our July 8 Speak Up and Stand Out workshop is full and we are no longer taking reservations but we still have spots left in the July 22 public speaking workshop. The workshops are free but you must reserve a spot. To ensure personal attention, the workshops are limited to 10 participants.
Start your journey to public speaking success by signing up for our July 2 session today!