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Using Data to Tell Your Story

By Michele Trent
Public Speaking Coach

Facts and figures don’t lie. However, they also do not necessarily tell the whole store. When you present data, you select the facts and figures that support the specific point of view or the story you want to tell. When you do research, you are looking at the data to give you answers. Then you craft a narrative to sell that answer or solution. The data is then used to communicate to the organization in a way that supports your recommendation.

In Nancy Duarte’s new book, “Data Story,” she shares important guidance on creating a story using data. You need to “Transform Numbers into Narratives.” One of the ways you do this is by making the numbers relatable. In and of themselves, numbers are just numbers. Larger numbers and very small numbers, in particular, can lose their meaning when you toss them into your remarks. Instead, strive to relate the numbers to something your audience understands. I recently heard that “Air Force One is roughly the size of a football field.” Hearing this comparison instead of “Air Force One is a really big plane,” added much more meaning. It made an impact because I have seen a football field many times and consequently, I have a sense of how big a football field is. To say a plane is that big really landed the point (pun intended!).

The trick is to make sure the comparison is understandable by your audience.  You may have heard comparisons such as – it’s like going back and forth to the moon 2-1/2 times. That statement does indicate a far distance. However, do you really have a sense of how far it is to the moon and back? Unless you are an astronaut, probably not. In Nancy Duarte’s book, she has one of the best comparisons for the distance to the moon that I’ve ever heard. It takes this vast distance and makes it relatable. Here’s how it’s stated in the book, “According to cosmologist Fred Hoyle, if you drove a car upward at 60 mph, in about an hour, you’d be in space. To get to the Moon, it’d take 4,000 hours of nonstop driving (or almost half a year).” Now that’s a heck of a road trip! Why this works is because we can all imagine driving an hour or multiple hours to get to a destination. And, we all have some sense of how long a half a year is. This comparison is relatable and secures in our minds the point that the moon is far away.

The next time you share data, think through the various ways you can make the numbers relatable. Connect the numbers to something your audience can imagine or easily recognize. Once you do, you will have an even greater chance of selling through your point of view and the data will help you do it.

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The Power of Your Words

By Michele Trent
Phoenix Public Speaking Coach

After having spent a summer studying for and then attending an intensive Neuro-Linguistic Programming Certification Training, I am clearer now than ever about the importance of language and public speaking. As a communicator, words are the raw materials from which you construct a bridge between yourself and your audience. What you say and how you say it mean…quite literally…everything in terms of your effectiveness. Without immersing yourself in an NLP course, what words might you use to better communicate your message?

Here are two thoughts about how to do that:

(1) Know Your Audience! This cannot be overstated. Once you know your audience, you will begin to speak in their language. Every business, every workgroup, every social group, has words, acronyms, and phrases that they use. To the extent that you can learn and apply these will make you come across as “one of them” and consequently, give you more credibility. However, don’t just throw in a bunch of terms that you don’t understand and hope for the best. If you do, you are likely to come across as silly and inauthentic. However, you don’t have to be an expert in the arena to use words and phrases familiar with the audience. Once you have uncovered what some of those words and phrases are that resonate with your audience, your attempt to relate and incorporate them just might be enough. Consider when you travel overseas and you attempt the native language of the country you are visiting. You are often given a courtesy smile just for having tried. At least you made the effort to find the words and use them. You made an effort to connect and assimilate. Do the same when presenting. Find out about the company or group and attempt to use their language.

(2) Use Your Imagination. Imagination is a terrific tool for you as a speaker. When your audience is imaging themselves in a scenario, they are actively using their minds and creating more meaning from what you say. I recently watched a speaker do this effectively. He was talking about his role as a commercial real estate agent. He invited the audience to come along with him as he showed a property. Of course, we were all still sitting in our seats. Yet, when he guided us to imagine ourselves on the tour, it all became more real. The next time you speak, invite your audience in by inviting them to imagine themselves benefitting or participating in what you are sharing.

Your words can have great power. Think through what you say in addition to how you say it. Doing so will make you an even more effective communicator.

Public Speaking Quick Tip: Smile

“Smile: It is the key that fits the lock of everybody’s heart.” – Anthony J. D’Angelo

Want to know the fastest and easiest way to connect with an audience? Answer: Smile. Yep, whether you’re in a 1-on-1 interaction or on stage in front of a large audience, a friendly smile will help you connect with your audience right away.

But wait – there’s more! A smile will help YOU feel more confident as well. That’s right, your body language can affect how you feel. We call this “the Jedi mind trick you play on yourself.”

So, before you walk on stage, take a smiling selfie or pre-engage audience members with a warm smile as they enter the room. Give it a try. When you do, you’ll put yourself in a better frame of mind and start to engage your audience in the crucial first 90 seconds of your presentation.

Public Speaking Quick Tip: Remove Distractions

Do you fidget with a ring, fuss with your hair, or fiddle with car keys in your pocket when you’re nervous and speaking in front of a group? These distracting, nervous habits can ruin an otherwise good business presentation. They chip away at your credibility and take away from the impact of your message.

So what should you do to avoid such distractions? Well, you could try to remember not to do these distracting things, but you’ve got enough on your mind. A better strategy is to simply remove as many distractions as possible so that you can focus on your content and delivery. If you fidget with your ring, remove it (but be sure to put it in a VERY safe place). If you fuss with your hair, tie it back. If you fiddle with your car keys, empty your pocket.

The more your audience can focus on your content and on your confident delivery, the more effective you will be as a public speaker or business presenter.

3 Ways to unNumb Numbers

Data is an important part of business and business presentations. But numbers can make your audience disengage if you don’t present them in an understandable and relatable way.

Here are 3 ways to take the numb out of your numbers in public speaking:

1) Remove data that are not part of your main point. Sometimes an entire spreadsheet is put on a slide when only one data point is really important. If you have to put all the data on the slide, try putting the relevant data in a different color or put a circle around it.

2) Provide context. Explain to your audience why the data you’re presenting matters? How will it impact the business? How will it impact the future? Tell a short story to illustrates the point. Stories give life to data and make the point you are trying to make more memorable. Show some passion for the key points you are making about your data. If you’re not excited about your data, your audience won’t be either. Data combined with a story are a powerful 1-2 punch.

3) Make numbers comparable to something familiar. Show your audience what you’re talking about by comparing your data to something that the audience can easily relate to. Here’s one of my favorite comparisons that really makes the point: “If every dollar equals 1 second, then $1 million is about 11 hours. By comparison, $1 billion would be about 32 years.”

When you take the numb out of the numbers, you’ll have a more impactful business presentation that will turn heads, win hearts, and get results.